Instructions to fix error P13E400: “Start not possible in 707 km (miles)” AdBlue Mercedes

A message from AdBlue Mercedes is displayed on the screen saying “Start not possible in 707 km (miles)”. When the system displays such a warning, you will not be able to start the vehicle even though it is full of Treatment Solutions. If your Mercedes has encountered this error and is looking for a solution, please immediately refer to the in-depth information suggested by Eurocartool below.

What is the AdBlue Mercedes system?

AdBlue is an exhaust gas treatment solution for Diesel engines to convert NOx into nitrogen gas and water before being discharged into the environment. When your vehicle runs out of AdBlue, they will issue an on-screen warning to let you know of a potential safety issue. At the same time, the power and efficiency of the engine will be reduced to limit emissions to the environment.

If the vehicle is out of Adblue solution, the dashboard will display a warning about the level of AdBlue solution remaining in the tank. You should quickly fill up the tank so as not to limit the power of the engine.
However, in many cases, you have filled up the Adblue tank but the car still shows the error “Start not possible in XXX km (miles)”.Mercedes including Mercedes E212.

And on the car screen Mercedes E212 will display the following warning:

Error signs AdBlue Mercedes

A common expression of error code P13E400 is that you cannot start the engine. Because the system on the car realizes that it will not be safe if you operate the engine without exhaust treatment.
Besides, the speed of the vehicle is also limited.

In addition, when checking for errors with specialized software, many system error codes can appear at the same time such as 16D300, 16D400, 16D500, 15EA00, 15EB00, 15EC00, 16CE00, 16CF00, P13DF00, P13E300, P13E400, P13E500, P13DF09.

When performing the test on Xentry diagnostic software, an error code will appear as shown below:

Instructions for repairing errors AdBlue Mercedes

Supported software and devices

To be able to handle the “Start not possible in XXX km (miles)” error, you need to prepare the following equipment:

• Vediamo or DTS Monaco diagnostic software (It depends on your car model)
• Device C4
• Laptop Requirement: Win 10(64-bit), Core i5, RAM at least 4GB, SSD Hard Drive 10GB free, impact resistant, good heat dissipation, water and grease resistant, battery life up to 4 hours.You can refer to the computer models Panasonic CF19, Panasonic CF53,…

Corrective steps

The way to fix error P13E400 is to perform Mercedes AdBlue Reset.
Step 1: Connect the computer to the car using the C4 device
Step 2: Read the error and identify the motor control box (here the control box is Cr43)
Step 3: Open DTS Monaco software, connect CR43 control box
Step 4: Enter the DTS environment select (unlock) the control box
Step 3: Select – Adblue Warren Szenario Reset
Step 4: Clear the error and test drive the car
After successfully deleting the error, the screen will appear as follows:

You can refer to our video on how to fix this error code in the video below:

In addition, you can follow our youtube channel Car Diagnostic Software to see detailed software repair and usage instruction videos made by experienced technicians.

Support from Eurocartool

Above are the steps on how to fix the AdBlue Mercedes error “Start not possible in XXX km (miles)” using diagnostic software, but the above steps will require an experienced technician to use the software proficient repair.

If you need assistance in the troubleshooting processP13E400 Please contact us via WhatsApp: +84388951999. We own a team of professionally trained technicians with many years of experience in the profession who will always be ready to assist you in troubleshooting. You will surely be satisfied with our high-class services!